Discreet Processing: We understand privacy is paramount, so we typically process and pack your order in plain, unmarked packaging within 24 hours.
Delivery Times: For our Australian customers, standard shipping usually takes 3–7 business days, while express options can arrive in 1–3 business days depending on your location.
Boutique Service: As a small, two-person team, we personally oversee every package to ensure it’s secure before it leaves our hands.
1. How long does shipping take? 🚚
2. Do you offer refunds? 🔄
Quality Guarantee: We hand-pick our inventory to ensure high standards, but if your item arrives damaged or faulty, please contact us immediately.
Hygiene Standards: Due to the intimate nature of many of our products, we cannot accept returns for change-of-mind once a seal is broken, ensuring every customer receives a brand-new, hygienic item.
Support: Just reach out to support@lovefunstuff.com.au and we will handle your case with the personal care you’d expect from a boutique shop.
3. Are my payments secure? 🔒
WordPress Powered: Our store is powered by WooCommerce which uses industry-leading encryption to protect your data.
Encrypted Transactions: Your credit card information is always encrypted during transfer over networks, and we never see or store your full card details.
Trusted Partners: We only use verified payment processors to ensure your checkout experience is 100% safe.
4. How can I track my order? 📍
Tracking Numbers: As soon as your order is dispatched, we will email you a tracking number so you can follow its journey.
Real-Time Updates: You can use this number on the carrier’s website to see exactly when your “fun stuff” will arrive at your door.
Need Help? If your tracking hasn’t updated or you’re worried about a delay, just send us a message—we’re here to help!